Privacy Policy

CREATOR ROOM PTY LTD
ABN 38 674 444 476

1. Introduction

Creator Room Pty Ltd ("Creator Room", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

2. Information We Collect

When you use Creator Room, we may collect:

  • Account Information: Name, email, profile details.

  • Content & Activity: Posts, messages, collaborations.

  • Usage Data: How you interact with the platform.

  • Device & Technical Data: IP address, browser type, and cookies.

  • Location Data: If enabled, we collect your location for security, fraud prevention, and service enhancements.

3. How We Use Your Information

We use your data to:

  • Provide and improve our platform.

  • Connect creators and brands.

  • Enable communication and collaboration.

  • Ensure security and prevent fraud.

4. Sharing of Information

We do not sell your personal data. We may share limited data:

  • With brands and creators when you interact with them.

  • With service providers helping us operate our platform.

  • When required by law or to protect our platform.

5. Storage and Security

We are committed to ensuring that the personal information we collect is secure. To prevent unauthorized access or disclosure, we have implemented physical, electronic, and managerial safeguards to protect personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure.

While we take all reasonable steps to protect your data, no transmission over the Internet is completely secure. The transmission and exchange of information is carried out at your own risk.

6. Cookies

We may use cookies on our website from time to time. Cookies are small text files stored on your browser that help improve your user experience. They do not personally identify you unless you choose to provide us with personal information.

You can block cookies in your browser settings, but doing so may limit access to certain features on our website.

7. Links to Other Websites

Our website may contain links to external websites. We do not control these websites and are not responsible for their privacy policies. We encourage you to review the privacy policies of any website you visit.

8. Use of Geo-Location Data

We collect your precise or approximate location for the following purposes:

  • To provide our services, including loyalty and rewards programs.

  • For security and fraud prevention.

  • As permitted by law.

If you do not want us to use your location, you can disable location services in your account settings. However, doing so may limit our ability to provide certain services.

9. Your Rights and Controlling Your Personal Information
Your Choice

By using our Services and providing personal information to us, you understand that we will collect, hold, use, and disclose your personal information in accordance with this Privacy Policy. You are not required to provide personal information, but if you choose not to, it may affect our ability to provide our Services to you.

Information from Third Parties

If we receive personal information about you from a third party, we will handle it in accordance with this Privacy Policy. If you provide personal information about someone else, you warrant that you have obtained their consent to do so.

Anonymity

Where practicable, we will allow you to interact with us anonymously or using a pseudonym.

Restrict and Unsubscribe

You can opt out of direct marketing emails and other communications by contacting us or using the opt-out link in our emails.

Access to Your Information

You may request access to the personal information we hold about you. We may charge an administrative fee for providing this information. In certain cases, we may be legally required to withhold access, but we will inform you of the reasons and any available complaint mechanisms.

Correction of Your Information

If you believe any of the personal information we hold is inaccurate, outdated, incomplete, or misleading, please contact us. We will take reasonable steps to correct it. In cases where we are legally permitted to refuse correction, we will inform you of the reasons and any available complaint mechanisms.

Complaints

If you have a complaint about how we handle your personal information, please contact us with full details. We will investigate and respond in writing. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

If you have any questions about this policy, contact us at:

Email: support@creatorroom.com

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